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Our Community Social Media Policy

This Social Media Policy explains how Our Community manages its interactions with stakeholders through our social media accounts. It applies to all accounts owned and operated by Our Community (including Our Community, Institute of Community Directors Australia, Funding Centre, GiveNow, GoodJobs, Communities in Control, Australian Institute of Grants Management, and SmartyGrants accounts) across a range of social media including Facebook, Twitter, LinkedIn and events apps.

This policy may change periodically so please check back on a regular basis.

If you have comments or questions regarding this privacy statement, please contact: service@ourcommunity.com.au or send us a letter via: PO Box 354 North Melbourne Victoria, Australia 3051.


Our Community works hard to maintain a safe and friendly environment for our stakeholders, whether online or in person.

While we encourage friends, followers and members of the public to share thoughts and opinions via our social media channels, we expect that this will be done in a respectful manner.

Our Community neither agrees with nor endorses every comment people make on our pages. Our aim is to share news, views and information in order to inform and collaborate with people.

Our policy is to accept the majority of comments made to our profile and, where appropriate, respond via comment in turn. Freedom of speech is to be encouraged, but if posts/comments contain one or more of the following, we will act:

We reserve the right to remove any post and block/ban any user at our discretion.

If appropriate, we will contact the poster privately to explain why we have removed the post or comment and highlight Our Community's posting guidelines.

Social media is a 24/7 medium. While we do our best - both inside business hours and after hours - to moderate comments on our social media pages, we may not see every inappropriate comment right away. Please feel free to alert us by phone, email or (of course) our social media channels to anything that you spot that you think needs to be removed.

Our Community Pty Ltd   www.ourcommunity.com.au   ABN 24 094 608 705
National Headquarters: 51 Stanley St, West Melbourne Victoria 3003 Australia
(PO Box 354 North Melbourne 3051 Victoria)
Telephone (03) 9320 6800   Fax (03) 9326 6859   Email service@ourcommunity.com.au