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International Directory

Pacific Counselling and Social Services –


Mr Martin Keil
Phone: (03) 6248 5160
Email: martin.keil@PCSS.com.fj


c/- 175 Mt Rumney Rd

I am with Australian Volunteers International working in Fiji in Management Capacity building.


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Our Mission


Our mission is to enhance the emotional, social, spiritual and psychological well-being of individuals and their families through the provision of pro-active, comprehensive and professional services.


Our Shared Vision


We will increasingly become a centre of excellence which integrates professional counselling and social services into holistic public health and welfare programs.



The Intent of Pacific Counselling and Social Services:


Pacific Counselling and Social Services' aim is to enhance the physical and mental well-being of the communities in which we work, through counselling, social work and community education programs. The organisation is dedicated to establishing and maintaining a professional network of counselling and social support services throughout Fiji and the wider Pacific.

Pacific Counselling and Social Services (PC&SS) was legally registered in September 1994 under the Charitable Trust Act (No 501) as the Family Support and Education Group.

PC&SS operates as an independent non government organisation (NGO). PC&SS has established and maintains strong relationships with International bodies such as Secretariat Pacific Community (SPC), AusAID, NZAID and Canada Fund, National government departments, including: health, social welfare, education, women, youth and employment as well as the law and justice sector and other NGO's.

During 2008, PC&SS delivered:

    • Counselling Services,

    • Social Work Services and

    • Training and Professional Development for employees of PC&SS and other external organisations.


    Services were delivered from PC&SS’ 5 offices which are located in Lautoka (2), Suva (1) Nadi (1) and Labasa (1). During 2008 total staff numbers grew to a record 60 paid staff, together with our 5 management and capacity building volunteers.

    Recent Accomplishments of Pacific Counselling and Social Services:

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    2008 has been our most significant year since the founding of PC&SS in 1994. It was the year that our services were made available nation wide in Fiji. It was also the year we signed a Memorandum of Understanding with the Fiji government to provide general and specialised counselling services in all major Ministry of Health facilities. I am proud to say 2008 saw Alcohol and Other Drugs (AOD) interventions added to this range of services. PC&SS achieved this through sponsoring three staff members to attain a Diploma in Alcohol and Other Drugs Counselling (delivered through PC&SS and Odyssey House, Victoria Australia), this is the first time this specialised qualification has been awarded to citizens of any Pacific Island Countries and territories(PICT's).


    Our regional training department, in 2009 will be training 135 health care workers to become HIV testing and counselling practitioners in eleven Pacific Island Countries. Our training department in partnership with the Australian Institute of Professional Counselling, will also offer a Diploma in Professional Counselling to 26 people from around the Pacific. This will be achieved in partnership with the Secretariat of the Pacific Community (SPC) and supported by our training base in Fiji. Such initiatives will build a foundation of counsellors throughout the Pacific region. These personnel will be in the front lines in the fight against HIV and other social issues we are faced with in the Pacific.


    During 2008 our association with Australian Volunteers International (AVI) continued to flourish as we secured the services of 4 highly trained technical advice staff. Their role is to further build PC&SS's capacity in the areas of Social Work Services, Management, Clinical skills, Professional Supervision, International and National Communications (through major IT upgrade) and Policy Development.


    Our staff numbers have hit a record 60, with our Diploma in Professional Counselling trainees continuing to work hard to graduate in order to fill positions in our expanding facilities in a variety of sectors, including health, welfare, corrective services, and education. 2008 was also the first year that we have been asked to enrol external students in our Diploma in Professional Counselling Program. Four trainees from the Ministry of Health (MOH) (to be deployed after graduation at St Giles) and the Welfare Officer at Natabua prison have been sponsored to achieve this valuable qualification to enhance their work capabilities and effectiveness.


    Our major donors, AusAID and NZAID continue to provide the necessary funds and support to enable us to offer essential services to a wide cross section of people in our nation. We are indeed very grateful for their continued support through difficult times, as are the clients that benefit from our services!