2.2. Understanding and working with our user groups
Thursday 1 October - 1:00pm-2:00pm
No decisions about public assets should be made without consulting the community. But who should we be consulting with, and how do we work out the best methods for engaging with them? What methods are less successful? How do we connect with under-represented communities? And how should we gather and evaluate a diverse range of opinions? This webinar is designed for those looking for ideas to improve understanding and working with user groups. It will cover stakeholder analysis, user consultation and feedback and evaluation.