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Frequently Asked Questions - Training (General)

Q: What's your training style?

Q: Who are your trainers?

Q: Who is your training aimed at?

Q: What do participants receive when they have completed training?

Frequently Asked Questions - Training (Tailored)

Q: What subject areas are covered by your tailored training?

Q: What is included in the cost when I book tailored training?

Q: Where is tailored training held?

Q: Is it possible to book a training series?

Q: What are the maximum and minimum numbers of participants for a tailored training session?

Q: Do you deliver tailored training outside normal business hours?

Q: Is there a booking fee?

Q: Are there any costs in addition to the tailored training fee?

Q: Who arranges the venue and catering if it is required?

Q: Where can I find out more about tailored training?


Q: What's your training style?

A: We pride ourselves on delivering practical outcomes from our training sessions. Community sector workers and volunteers are time poor in most situations and do not want to come to training sessions that waste their time or deliver theoretical approaches which will often not work in a community group context.


Q: Who are your trainers?

A: All of our trainers are experienced community sector professionals and volunteers themselves and bring to their training a knowledge and experience of the real issues impacting not-for-profits, nationwide. Click here to learn more about our trainers.


Q: Who is your training aimed at?

A: The Institute of Community Directors Australia provides training, facilitation, workshops and conferences designed for the staff, volunteers, board and committee members and supporters of Australian community organisations.

The Diploma of Business (Governance) - BSB50715 is designed specifically for not-for-profit board/committee members, and the staff (CEOs and senior staff) who work alongside them. Prospective and current members of boards, as well as those who work closely with them, are eligible for enrolment. Find out more here.


Q: What do participants receive when they have completed the training?

All training participants receive official recognition of their participation. Further, participants in any of our governance training programs receive ongoing access to a range of resources to aid their continual learning.

Participants in our half-day or full-day training governance seminars receive a 12-month Associate Membership of the Institute of Community Directors Australia which offers the following benefits:

Participants who successfully complete the Certificate IV in Business (Governance) or the Diploma of Business (Governance) become Fellows of the Institute of Community Directors Australia which offers the following benefits:


Q: What subject areas are covered by your tailored training?

A: Tailored training programs can be designed and delivered to meet your needs in any area of the following areas of community practice:


Q: What is included in the cost when I book tailored training?

A: The fee includes training, handouts and notes (for up to 50 participants), and access to a range of other Our Community resources for participants.


Q: Where is tailored training held?

A: Individuals, organisations, councils or peak bodies can arrange for our training to be held at a location convenient to them. We offer tailored training all over Australia in addition to our scheduled training in the main centres.
Organisations often combine forces to bring our training to their area.


Q: Is it possible to book a training series?

A: Yes, we can run single or multiple training sessions of varying duration depending on your training requirements and budget.


Q: What are the maximum and minimum numbers of participants for a tailored training session?

A: This can be negotiated depending on your requirements but as a rough guide, a maximum of 50 is suggested, though we can deliver presentations to larger groups.


Q: Do you deliver tailored training outside normal business hours?

A: Yes, we are flexible in terms of delivery and can deliver training during weekdays, after hours and on weekends.


Q: Is there a booking fee?

A: We do not generally charge a booking fee, but we reserve the right to charge a 20% booking fee if we feel it would be appropriate under some circumstances. Please contact us at service@ourcommunity.com.au for further information.


Q: Are there any costs in addition to the tailored training fee?

A: We keep costs as low as possible but, where applicable, our trainers' travel & accommodation costs are additional. These costs will be added to the final invoice along with the training fee.


Q: Who arranges the venue and catering if it is required?

A: The venue and catering is arranged by the organisation requesting the training


Q: Where can I find out more about tailored training?

A: Click here for more information or call us on 03 9320 6800 or email service@ourcommunity.com.au


Our Community Pty Ltd   www.ourcommunity.com.au   ABN 24 094 608 705
National Headquarters: 51 Stanley St, West Melbourne Victoria 3003 Australia
(PO Box 354 North Melbourne 3051 Victoria)
Telephone (03) 9320 6800   Email service@ourcommunity.com.au