Who we are
The Our Community group provides advice, connections, training and easy-to-use tech tools for people and organisations working to build stronger communities.
Our partners in that work are not-for-profit organisations and social enterprises; government, philanthropic and corporate grantmakers; donors and volunteers; enlightened businesses; and other community builders.
A Certified B Corporation and multi-award-winning social enterprise, Our Community's offerings include:
- OurCommunity.com.au - Australia's centre for excellence for the nation's 600,000 not-for-profits and schools: where not-for-profits go for help
- Institute of Community Directors Australia - the best-practice governance network for the members of Australian not-for-profit boards, committees and councils, and the senior staff who work alongside them
- FundingCentre.com.au - the best place to go to get information on grants and fundraising in Australia
- GiveNow - Australia's first and best giving platform, providing no and low cost fundraising tools for Australian not-for-profits.
- Good Jobs - Connecting good people with social sector jobs, board vacancies and internships
- Communities in Control - Australia's most inspiring annual community sector gathering: thought leadership for the not-for-profit sector
- Australian Institute of Grants Management - information, inspiration and education for government, philanthropic and corporate grantmakers
- SmartyGrants - software and data science for revolutionary grantmakers
- Australian Institute for Corporate Responsibility - creating and facilitating authentic connections between enlightened businesses and their communities
- The Innovation Lab - the engine room for sharing ideas and mobilising data to drive social change
- Our Community House - a co-working space for people who want to create a new era of social change
The Our Community Group is evolutionary as well as revolutionary. Our websites and our services are always changing.
Our vision centres on social inclusion and social equity. Our dream is that every Australian should be able to go out their front door and stroll or wheel to a community group that suits their interests, passions and needs - or log on and do the same.
We want to help make it easy for people to join in, learn, celebrate, worship, plant trees, play a game, entertain and be entertained, care and be cared for, support others and be supported, advocate for rights and celebrate diversity. To get involved. To be valued.
Carol Schwartz AO, Chair
Carol is one of Australia's leading business identities. A Member of the Reserve Bank of Australia Board, Carol has extensive experience in business, property, the arts, and community organisations, and has been a director on a large number of public company and government boards. She is Our Community's founding chair.
Carol is passionate about social change, having founded the Trawalla Foundation, a social investment body, as well as the Women's Leadership Institute Australia, which is working to radically boost the number of women in leadership positions in Australia. She is convenor of the Property Male Champions of Change group.
Carol's directorships include the Reserve Bank of Australia, Qualitas Property Partners and the Trawalla Group. She is also an Executive in Residence at Melbourne Business School, a council member of the Australian Innovation Research Centre, University of Tasmania, board member Centre for Advanced Journalism, University of Melbourne, member of the Enterprise Melbourne Advisory Board, and member Harvard Kennedy School's Women's Leadership Board.
Dr Simon Longstaff AO, Director
Simon has served on the Our Community Board since its inception in 1999, applying a balanced business and ethical lens to the organisation's governance.
The Executive Director of The Ethics Centre, Simon is one of the world's pre-eminent ethicists. He began his working life on Groote Eylandt (Anindilyakwa) in the Northern Territory where he worked in the Safety Department of the then BHP subsidiary, GEMCO. He is proud of his kinship ties with members of the island's Indigenous community.
Following a period studying law in Sydney and a brief career teaching in Tasmania, Simon undertook postgraduate studies in philosophy as a Member of Magdalene College, Cambridge, commencing his work as the first Executive Director of The Ethics Centre in 1991, where he has overseen a range of landmark initiatives, including the world-famous Festival of Dangerous Ideas.
Simon serves on a number of boards and committees across a broad spectrum of activities. He was formerly a Fellow of the World Economic Forum.
Denis Moriarty, Group Managing Director
Denis Moriarty is the company's founder and serves as Group Managing Director.
Denis has a strong background in executive management in both the public and private sectors. He has served as head of the Victorian Government's Information Service, Managing Director of Strategic Australia Pty Ltd (a boutique management consultancy), and Commissioner and Deputy CEO of the Victorian Tourism Commission.
Denis is a graduate of the Vincent Fairfax Ethics in Leadership program and the Williamson Community Leadership Program, and a member of several not-for-profit, private and academic boards. He is passionate about change and is driven by a desire to improve the lives of the most disadvantaged in society in a way that assists individuals and communities to take charge of their own destiny.
Denis was awarded a Centenary Medal in 2001 for his work in establishing Our Community.
Our Community is dedicated to making work easier for not-for-profits and the organisations that help them. Picture: Ellen Smith
Our dynamic, committed team of good-natured social justice warriors comprises people who live and breathe community. Our staff have overwhelmingly been drawn to Our Community by the opportunity it gives them to use their networks, experiences and skills for good. Many have been with the organisation since the start, or have left and come back, or have been around for more than a decade.
The team includes:
Stef joined Our Community in 2017 as Database Manager for the Funding Centre, after a varied career in multiple industries, including hospitality and retail, and worked for several years as a Painter & Decorator in remote communities throughout Far North Queensland. Stef has a keen interest in social enterprise, sustainable and ethical fashion production, women's rights, travel and the arts. Stef has a Bachelor of Journalism from the University of Queensland, and is enjoying discovering Melbourne after having relocated from Edinburgh where she lived for three years.
Georgie joined the SmartyGrants team in March 2019 as Director, Education and Business Development. She brings a wealth of practiced and proven strategic leadership, honed from her many years leading teams in Commonwealth government grants administration. Georgie was in charge of the implementation and transformational roll out of SmartyGrants across 25 grant programs valued at over 80 million dollars. Georgie is available to work with clients by taking their latest challenges combining them with her real world experience, to design solutions that work and get it done. It's a very powerful combination, a SmartyGrants super user, a proven dynamic business processes designer and a strategic leader trusted by some of Australia's substantial grantmakers. We're excited by what this initiative means to our clients.
Sarah joined the SmartyGrants team in 2014, and now works across Our Community as our Director of Data Intelligence. She has extensive experience in consulting, systems architecture, training and management, working mainly on large-scale IT system replacements. Before joining SmartyGrants, Sarah spent two years working for an international NGO in London, first in their IT department and then as the coordinator for a multi-million dollar livelihoods project funded through a corporate grant. She is particularly interested in poverty reduction, ICT for development, and women's rights and empowerment.
Chris Borthwick is Our Community's Thinker in Residence, as well as a key writer of speeches, books and publications, and the author of millions of words of practical advice. He has for some years been active in advocacy and lobbying for people with disabilities, and he has written widely on disability issues, health promotion, and organisational structural change. Chris has qualifications in arts and law. His previous position was as Managing Editor of the Health Promotion Journal of Australia.
David joined the SmartyGrants team in March 2019 as a Training and Support Specialist after an extended period working in Learning and Development in Tokyo, Japan. Originally working in research laboratories as an instrument technician, he has also held positions in fashion, logistics, hospitality and tourism. David is driven by helping people become the best they can be and has a passion for sports and gaming.
Kerryn edits many of Our Community's newsletters and books, including our acclaimed membership newsletter, Our Community Matters. She has a degree in journalism and a graduate diploma in editing and publishing from RMIT. When she's not working part-time for Our Community, Kerryn freelances as a writer and editor.
Jimmy is a software developer with 20 years experience. He brings to his work on the SmartyGrants and GiveNow platforms extensive experience in web-application development, design and architecture from industries such as publishing, utilities, education and finance. Jimmy is passionate about delivering user-friendly software of a high quality. He has an honours degree in Computer Applications from Dublin City University.
Kylie is the Director of Leadership and Diversity for the Institute of Community Directors Australia, an Our Community enterprise. Before this she was the Executive Director of GiveNow, Our Community's online donations facility. Kylie also works in Our Community's training section and has a private consulting business, Tiger Grace Consulting. She has a background in grantmaking, community-business partnerships, and communications. Kylie has a Bachelor of Arts from Deakin University and is a graduate of the Partnership Brokers Accreditation Scheme. She is a Director of the Aussie Farmers Foundation, and has a passion for getting more women into leadership roles.
Gina is Our Community's principal SmartyGrants trainer, a role that takes her across Australia and New Zealand helping grantmakers make the most out of our online grants management system. Gina's varied work history includes stints as a Melbourne Zoo guide, a call centre operator, a GIS mapper, reconciliation manager, human resources coordinator and occupational health and safety trainer.
Cecille joined Our Community as a SmartyGrants developer in 2013. She worked as a developer in the Philippines and Singapore for more than a decade before migrating to Australia in 2011. Her previous roles entailed developing, maintaining and supporting a range of web-based applications including an automated billing system, a merchant and banking loyalty system and an insurance system application.
Eric is the Director of Compliance, Quality and Reporting for the Institute of Community Directors Australia. Eric has a background in management and administration which has seen him undertake a varied career, including stints in the public service, the transportation and retail industries, and the not-for-profit sector. With a keen interest in education, science, the environment and the arts, Eric is excited by the idea that business can be a driver and facilitator of positive social change. Eric holds a Bachelor of Arts from Monash University.
Merinda is part of the founding team behind Our Consumer Place, a resource centre auspiced by Our Community and run entirely by mental health consumers. A cartoonist, writer, teacher, learner, chronicler, historian and activist, Merinda has lived, fought and taught her way through more than two decades of active service for people diagnosed with "mental illness" in Australia. A joint winner of the 2004 Australian Human Rights Award in the community category, Merinda holds a deep belief that it is time for "consumers" to develop their own ways of doing things - their own groups, services, networks, websites and small businesses.
Mark is Our Community's Marketing Manager. He started his career working with arts organisations, promoting cultural engagement through marketing, management and consultancy roles and has since held roles with government and commercial organisations, specialising in digital communications. Mark is particularly interested in the importance and role and impact of the arts and cultural engagement. He has previously served as treasurer of an arts organisation and represented Tasmania on the board of national youth arts peak body, Young People and the Arts Australia. Mark studied Arts at the University of Tasmania, Communications with Deakin and is a Fellow of the Institute of Community Directors Australia.
Anna is a Business Analyst with the SmartyGrants team. Anna has more than 10 years of experience working on large-scale corporate IT projects across a variety of organisations in the finance, telecommunications, consulting and retail industries. Outside the office, Anna is actively involved with several community groups and not-for-profits, making Our Community an ideal place for her to work. Anna holds a Bachelor of Information Systems from the University of Melbourne.
Clare is Our Community's Customer Service Coordinator. Prior to working for Our Community she had a range of roles in the not-for-profit sector, including with Red Cross, where she coordinated logistical operations for asylum seeker support programs, and the Australian Drug Foundation, where she worked with community sports clubs involved in the Good Sports initiative. Clare enjoys helping people to easily get the information they need, and has a strong history of working in client-focussed roles in state and federal government, such as at the Taxi Services Commission, and Translating and Interpreting Services National.
Lars joined Our Community in early 2016 after amassing nearly two decades of experience in digital and large enterprise IT as a software developer, architect and consultant. With a strong specialisation in Java EE, his expertise also encompasses a broad array of web and integration technologies, attained in a range of industries including banking, online retail, government and insurance. An advocate of open source software, Lars is enthusiastic about delivering robust, scalable and secure systems that are a pleasure to use. Lars holds a Bachelor of Business Systems from Monash University.
Amy is Our Community's Creative Manager, handling the design and development of promotional materials, books, newsletters and websites for Our Community and GiveNow. She has been intimately involved in the development of GiveNow since its outset. Amy has a Bachelor of Business (Marketing)/Bachelor of Tourism from Monash University, an Advanced Certificate in Digital Media and Web Design, and a postgraduate Diploma in Graphic Design from RMIT. As a passionate campaigner for change regarding how animals are treated in our society, Amy authors a blog on compassionate eating in Melbourne, and volunteers with various animal advocacy groups.
Laxmi is a dynamic software professional with over 12 years of experience in designing and developing large scale object oriented applications in Insurance and Gaming domains before joining Our Community. She is passionate about developing robust, scalable and secure system that are user friendly.
Val Luzano Val is a full-stack Java Developer working within the SmartyGrants, and has over a decade of experience working on Web and Server applications for Telecommunication and Digital Security Companies. He started his career in the Philippines and Singapore before coming to Australia in 2017. Val holds a Bachelors in Pure Mathematics from the University of the Philippines and is passionate about developing software that has a positive impact on the lives of people.
Alan manages the information technology assets at Our Community, as well as forming an integral part of the training management team. Intrigued by the notion of a social enterprise providing high quality community services, technology, resources, and training to the not-for-profit, corporate and government sectors, Alan joined Our Community many moons ago as part of the funding database management team, and has since taken on a diverse range of roles in information technology, marketing, training coordination and project management.
Maureen joined the Our Community team in 2010 after 30 years in the motor vehicle industry with Melton Toyota. Maureen has a long-standing interest in planning and loves to organise and coordinate Our Community's acclaimed events and conferences.
Alex is the Our Community Group's Content Conductor. She produces articles for our publications and websites, edits and animates our videos, and ensures our content flows across our many websites. She holds a Master of International Relations from the University of Melbourne and an undergraduate in Media and Communications. Her interests lie in international aid and climate change action, and she spends her free-time volunteering with organisations taking climate action.
Mark is the principal software developer for the Our Community, ICDA, AIGM, Funding Centre and GiveNow websites. He has a Master of Software Systems Engineering from the University of Melbourne and more than nine years of experience in IT architecture and development. Mark was the recipient of Our Community's 2012 Innovation Award and was part of Melbourne University's 2013 Dean's Honours List, which recognises high-performing students.
Nathan is a data scientist in Our Community's Innovation Lab. He has done research in youth mental health and higher education, is an enthusiastic teacher, and has a PhD in cognitive neuroscience from UNSW. He cares about social good, the lives of animals, and tight hex bolts.
Lidia has a Business Degree from RMIT and several years of experience in the banking sector. She performs a range of essential administrative and financial tasks at Our Community, including assisting the Financial Manager to keep the accounts in order.
Rose is Executive PA to Denis Moriarty and manages the Our Community office and its resources. A long-time school council president at one of Victoria's largest public primary schools, Rose holds a Diploma in Business (Governance) and is currently working towards a Diploma in Leadership. She has an outstanding record of achievement in service development and has worked with a number of organisations where she has held key administrative positions.
Ben is part of the SmartyGrants support and development teams. He has a Bachelor of Information Technology as well as an Advanced Diploma of Computer Science. His background includes providing technical support to the Australian Taxation Office and supporting small businesses as an IT consultant. Ben has a keen interest in cloud computing and strives for customer satisfaction.
Denis is the founder and Group Managing Director of Our Community. Denis has a strong background in executive management in both the public and private sectors. He has served as head of the Victorian Government's Information Service, Managing Director of Strategic Australia Pty Ltd (a boutique management consultancy), and Commissioner and Deputy CEO of the Victorian Tourism Commission. Denis is a graduate of the Vincent Fairfax Ethics in Leadership program and the Williamson Community Leadership Program, and a member of several not-for-profit and private boards. He is passionate about change and is driven by a desire to improve the lives of the most disadvantaged in society in a way that assists individuals and communities to take charge of their own destiny. Denis was awarded a Centenary Medal in 2001 for his work in establishing Our Community.
Patrick is a member of the Our Community founding team and is the Executive Director of the Institute of Community Directors Australia. He is an experienced marketing executive with an in-depth appreciation of how to capitalise on changes in marketing trends, particularly as they apply to Australia and Asia. Before joining Our Community he held senior positions with Telstra, including Business Planning Manager for Access Products. Patrick heads up Our Community's training team, a role that has seen him develop a cult following among community group staff and volunteers across the country.
Jon develops web applications and software-as-a-service. His background includes user experience design and applications programming for projects in the health, training, primary industries and transport sectors. He is passionate about ensuring that the software he works on is not only functional but also easy and pleasant to use. Jon is part of the SmartyGrants team.
Vinh joined the GiveNow team as a junior Java developer in 2016, soon after completing his Master of Information Technology at RMIT university. He is passionate about creating software that helps and improves our daily activities, lives and experiences.
Tim brings more than two decades of experience in full-stack enterprise application development, design and architecture to Our Community's SmartyGrants team, gained in the software, finance, government and telecommunication industries. Tim is active in the Open Source community providing a liason for SmartyGrants, is the author of the popular JSCover project, and has become SmartyGrants' leading contributor. Tim's experience gives him a deep appreciation of what makes software and software teams successful. He has a double degree in Computer Science and Electronic Engineering from the University of Melbourne.
Linda joins us with more than three decades experience in human resource management. She started her HR career in the Victorian Public Service holding various HR management positions in a range of Departments. She then spent a number of years in the consulting sector focussed on HR and payroll transformation and outsourcing. Her most recent role saw her spend almost a decade working in the not for profit sector. Linda believes that HR is so much more than policy making, it's the people that make organisations great and HR should be the beating heart of that organisation.
Paola trained as an Academic Researcher in Astrophysics was based at Swinburne University of Technology from 2012 to 2017. Now she is bringing her research and data science skills to Our Community's Innovation Lab. She is part of the "data science for good" movement, which seeks to keep not-for-profit organisations up to date with technology. Paola believes that everyone should have access to education. She followed this passion by co-founding the Organisation for Central American Astronomers: "Astronomia en Centroamerica", and by providing mentorship to students in underdeveloped countries. She was selected as an Uptake Data Fellow in 2018.
Max joined Our Community as an Account Management & Support Specialist with the SmartyGrants team in 2019. He values high quality education in all aspects of grant management. A background in operations management, business administration, and degree lecturing drives his passion for development of people and processes in order to achieve excellence in work and education.Max is a graduate in music composition, business administration, and holds a postgraduate qualification in commerce. In his spare time he enjoys writing music for screen and mentoring higher education students in various disciplines of business in the creative industries.
Lachlan joined Our Community as a marketing and communications intern in 2016, having previously worked with the GiveNow team on social media projects. With a passion for politics and love for writing, Lachlan is studying a Bachelor of Arts degree at The University of Melbourne.
Kathy is an Executive Director of Our Community and the group's "Chaos Controller". She works alongside the Group Managing Director to oversee the organisation's many enterprises, and helps to lead reforms and new business directions. A journalist who spent the early part of her career working in community newspapers, Kathy also spent two years working in Thailand with the Thai government's Department of Technical and Economic Cooperation. She has a degree in journalism from RMIT, a Diploma in Business (Governance) and a passion for equality and social justice. A grants, data, governance and impact enthusiast, Kathy has served on a range of not-for-profit boards and grantmaking bodies. Kathy was awarded an Eisenhower Fellowship (Innovation) in 2014.
Charles is the Business Development Manager in the SmartyGrants team. With more than 35 years of global sales and customer engagement experience, Charles has worked with major IT hardware and software vendors in Australia and the USA. He commenced his career with IBM, and since 2000 has focused on business process solutions. Charles is a voluntary member of the Business Development Board for one of Victoria's regional health, welfare and community services providers.
Eden is a Project Director working on OC House, Good Jobs and other projects in the innovations team. He holds a Bachelor of Arts from Monash University and previously worked in the Programs Team at The School of Life Australia. His passion for community and equality has led him to become a member of Melbourne's annual Homeless Memorial committee for the past five years as well as volunteer as a student mentor at St Kilda Youth Service.
Jess leads the SmartyGrants delivery team. She has more than 12 years' experience in the IT industry, from consulting with a niche software development company, to working with large-scale corporates. Starting her career as a Business Analyst, Jess has always been keen to understand customer requirements and ensure systems are built with users' experience at heart. Before joining SmartyGrants, she ran large scale IT projects in the banking sector. Her passion for community (in particular Scouting) makes Our Community a natural home.
Matthew is an experienced journalist who oversees a range of Our Community publications, websites and media activities. Before joining the Our Community team, he was a digital editor and producer at the Herald Sun and Sunday Herald Sun, after working as a reporter for the masthead's web and print editions. He's also worked in commmunity news in Melbourne and Adelaide. He has a shared Walkley Award for coverage of Victoria's devastating 2009 bushfires and has a BA honours in Communications.
Jodie heads up the service and training team of the Australian Institute of Grants Management (AIGM), where she focuses on continual improvement of our interactions with clients and colleagues. Previously, Jodie worked in a range of roles - marketing and communications, membership services, bank analyst, even tour guide. She has also worked in grantmaking within the research and planning area at Beyondblue. Jodie has a Diploma in Business Management and train-the-trainer qualifications, and she is currently completing a Bachelor of Business (Information Systems).
Jarred is the General Manager of GiveNow. Since joining Our Community in 2014, he has helped lead the daily operations and the long-term vision and development of the GiveNow platform. Jarred is a graduate of Monash University (Bachelor of Arts), has completed Singularity University's Executive Program in Silicon Valley and has extensive experience leading several youth-focused community organisations. He is passionate about building technology and businesses that have a positive social and environmental impact.
Eugene is a senior software developer in the GiveNow team. Eugene brings more than 25 years of experience in the telecommunication industry, building high-capacity transaction switching platforms and integrations with a broad range of external systems. Eugene's passion lies in delivering efficient robust software that helps streamline business processes. Eugene holds a Bachelor of Computer Science from Kaunas University of Technology, Lithuania.
Cathy is the Executive Director of GiveNow. Over the past 15 years, she has focused on building resources available to the not-for-profit sector by promoting innovative philanthropic practices, capacity building and impact investing. Cathy has worked at the Trawalla Foundation, the Foundation for Young Australians and Social Ventures Australia. Prior to that, she worked in the corporate sector, where she was a consultant with PriceWaterhouseCoopers in Australia, Asia, USA and England. Cathy is on the board of the Women's Leadership Institute Australia.
Nick is a Java developer with Our Community's SmartyGrants team. He studied computer science at the University of Canterbury in New Zealand and has more than 12 years of experience in web application development in small to enterprise scale projects. He is passionate about writing elegant code, improving systems, and permaculture.
Georgia works as part of the SmartyGrants "service ninja" team. She's part-way through a Bachelor of Communication (Public Relations) degree. Georgia joined the Our Community team in 2013, moving to Melbourne from Port Macquarie.
Irene joined the SmartyGrants team in 2019 as an account management and support specialist. She has qualifications in member services, banking, business administration and training.
Tiehua joined Our Community's SmartyGrants team in 2015. He has a bachelor degree in computer science from JiLin University in China, where he was recognised as an outstanding graduate. Tiehua is currently studying for a Master of Information Technology (Distributed Computing) degree at the University of Melbourne. He is passionate about developing user-friendly software and devoted to improving functionality.
Why we're hereOur Community works to build stronger communities through stronger community organisations. We've discovered over the years that there are many routes to that destination, and we're having fun (and creating change) as we investigate which are the best ones to pursue.
Social sector organisations - not-for-profit organisations, community groups, schools - are absolutely vital for the development of a thriving and vibrant Australia, helping us navigate the changes in work, learning, technology, demography, social roles and support that are having such major impacts on our lives in the 21st century.
With few exceptions, social sector organisations have always been much loved by the more than 65% of Australians who belonged to one or more, but historically many were under-resourced and highly vulnerable. Starvation, dysfunction and disorganisation in the areas of fundraising, financial management, marketing and governance had put the foundations of this important $100 billion sector at risk.
Since its formation in 1999, Our Community has worked with a range of partners to create and share information and training that can be easily understood and immediately used by busy volunteers and hard-pressed staff.
We have also worked to bring all parts of this vast $100 billion sector together to achieve a united voice and bring to bear its combined purchasing power.
We later brought this same real-world approach to our work with grantmakers and businesses seeking to make their money go further and achieve more productive and authentic community connections.
The products and services we have developed and disseminated are having a real and sustained impact on the fortunes and effectiveness of many thousands of not-for-profit organisations across the country and the grantmakers, businesses and community builders who work alongside them. This has had immeasurable flow-on effects for the health and success of Australian society as a whole.
In 2019, we will launch the next step in our mission, Our Community House - a co-working space which will provide a space where not-for-profit organisations, social enterprises, peak bodies, government agencies and socially minded businesses work together alongside academics, data scientists and communications professionals in the quest for faster and more effective social change. It will foster a fundamentally different work culture, one that respects its employees' desire for an authentic life balance, while offering the opportunity to shape the world, and help others to do the same.
Our Community is a Certified B Corporation that leads Australia in providing a model for socially minded businesses (we like to say we were a B Corp before B Corps were invented). We operate under a cross-subsidisation model, aiming to reach as many organisations as possible at the lowest cost possible. Paid products and services (e.g. newsletters, books, training, SmartyGrants subscriptions, jobs listings) subsidise free or reduced-cost ones (no or low cost fundraising through GiveNow, the free Policy Bank, the free Board Matching Service, etc.). Many of the things we do turn a profit, but everything we do must contribute to our social objectives.
How we work
We are dogmatic and passionate. We strive for fairness and we question authority. We accept increments, but strive for revolution. We use our balance sheet to create social change.
We are tolerant of risks and failures. We celebrate success and learn from our mistakes.
We believe in a work environment that allows for an authentic work-life balance. We value our flat structure: we share the cleaning as well as the decision-making.
Ethics, inspiration and innovation are at our core.
Our ideal environment is at the edge of chaos - the estuary region where rigid order and random chaos meet and generate high levels of adaptation, complexity and creativity.
Our Manifesto describes more of who we are and how we work.
And you can read our service pledge to see our committment to our clients.
How we surviveOur Community is a self-sustaining enterprise that was seed-funded by a forward-thinking group of social investors.
Founding Group Managing Director Denis Moriarty and founding Chair Carol Schwartz AM led a group of social investment pioneers - Justin Liberman, Dan Phillips, Dr Richard Reed, Patrick Moriarty, Lou Panaccio - who became the first social investors in Australia to fund a private company established solely to enhance the social good.
The seed investment enabled Our Community to start up in 1999, ride through the tech-wreck saga that emerged soon after, and grow to a point of self-sustainability.
We now proudly turn a profit while at the same time providing essential products and services for free or at prices low enough for even the smallest community group to be able to afford. Our social mission remains at our core.
Our independence means we're also able to play an advocacy role, speaking with an independent voice about the needs of not-for-profit organisations of all sizes and types.
Who we work with
Not-for-profits are our key partners in our work to build stronger, more inclusive communities. They're the experts.
Tens of thousands of groups have joined up as members, signed up for one of our newsletters, read our online materials, attended one of our workshops or conferences, or used our products. You can browse a list of the not-for-profit groups we work with.
We also work with peak bodies, philanthropists, social investors, grantmakers and community development professionals in government agencies, particularly at local government level, where community advocacy is particularly strong.
A key part of our work takes place in concert with business. We believe that business is good and can do good. We partner with businesses who feel the same way about their role in creating shared value for the communities in which they work.
We apply an ethical screen to our purchasing decisions (for example, we won't buy things from or do business with companies that don't have women on their boards). You can read about the businesses we work with and why.
How we came into being
Like any pioneering, innovative and risky idea, Our Community was born from the wisdom, passion and experience of a small number of highly committed people.
Chief among those was founder Denis Moriarty, who gained his inspiration from his time as a Fellow in the Vincent Fairfax Fellowship program then run by the St James Ethics Centre.
Denis was one of the inaugural 15 Australians in 1995 to be awarded the Vincent Fairfax scholarship to explore issues of leadership and ethics. He pays tribute to the Vincent Fairfax Foundation for his inspiration in starting Our Community and for its ongoing commitment to ethical leadership.
Another person integral to the genesis of Our Community was the founding chair and lead investor, Carol Schwartz AM - an outstanding leader, thinker and achiever. In addition, Rhonda Galbally worked at Our Community until her departure in 2009.
Then there was the founding team (and their families) - some of whom began working before the organisation officially began. These were the "true believers" - people who left very senior jobs in business and in communities and hacked the long nights, early mornings, no weekends and many uncertainties inherent in breathing life into this highly experimental model.
Patrick Moriarty, Brian Walsh, Kate Caldecott, Rose Mircevski and Chris Borthwick were there from the start - Our Community owes much to their passion and perseverance.
The team has grown considerably but never waned in its good humour, high standards, passion and dogma for pursuing the ambitious task we have set ourselves.
You can read more about our history and our achievements in our first years of operation in our 15 year report. (PDF).
How you can stay informed
The easiest way to remain in the loop is to subscribe for our free newsletter, Our Community Matters, and our email promotions and updates.
How we know that it's working
In 2014, Our Community underwent B Lab's rigorous B Corporation Certification process, which delved deeply into our governance (including our mission, transparency and stakeholder engagement), our workforce (including how we treat and how we reward our staff), our community impact (including our supplier relations, our diversity and our involvement in the community), and our environmental performance. In all four areas Our Community scored well above the benchmark. We recorded the third-highest score of any B Corp in Australia.
You can see the details of our full B Impact Assessment .
In 2016, 2017, 2018 and 2019, we were included in the Best for Community list, an accolade recognising our spot in the top 10% of B Corporations worldwide in the Community section of the B Impact Assessment measure. The full B Impact Assessment measures a company's impact on its workers, community, customers and the environment, while the Community portion of the B Impact Assessment evaluates a company's supplier relations, diversity, and involvement in the local community. It also measures the company's practices and policies around community service and charitable giving, including whether a company's product or service is designed to solve a social issue, such as access to basic services, health, education, economic opportunity and the arts.
You can read our 2019 media release on our Best for Community listing.
As of October 2018, other indicators of the impact we are having include:
- $43 million generated by our activities and re-invested into building more tools and resources
- 135,000+ individuals educated through our training and conferences
- 3,300+ connections made between not-for-profits and new board members
- 7,000+ pages of capacity-building web content created
- 100,000+ pages of capacity-building newsletter content created and disseminated
- 50+ capacity-building books published
- Partnering in a revolution in banking and legal services for not-for-profits
- 25,000 hours and $1 million saved for not-for-profits through the creation and free distribution of templates for policies and procedures
- Creation of tailored training for not-for-profits, including Australia's first diploma-level course for not-for-profit directors
- $96 million collected in donations for 4000 not-for-profits (including millions that would otherwise have gone in fees)
- Convening of 44 thought-leadership conferences
- 600,000+ grant applications processed via our grantmaking software
- Countless hours saved by grantmakers and grantseekers via the same software
- 300+ grantmakers using our software, our "benevolent Trojan horse" for spearheading grantmaking reform
(We recognise that many of the items listed above are outputs, not impacts. Like many for-purpose organisations, we're still working on finding the best ways to more meaningfully and reliably assess and measure these difficult but important concepts.)
The other way that we know what we are doing is working is that people tell us so. In fact, one of the joys of working at Our Community is the amazing amount of great feedback we get about our written materials, websites, tools, conferences and events.
Our service pledgeWe treat our members and customers as we like to be treated by the people and organisations that we interact with - as decent human beings. We approach every interaction with goodwill and assume others will do the same.
We do our absolute best to quickly and accurately answer any question or request for assistance, whether by phone or email (though we do prefer email). We despatch orders quickly - usually on the same day as payment clears.
In our interactions with members, customers and partners, we pledge to:
- Be human: Our Community will use a respectful, conversational voice, and will avoid scripts and the use of corporate doublespeak.
- Be personal: Our Community staff use their real names and a personal touch.
- Be accountable: Our Community will make it easy for members and customers to contact us and will participate in public dialogue, where appropriate, to demonstrate our accountability.
- Be ready: Our Community anticipates that problems will and do occur from time to time. We pledge to respond swiftly, intelligently and empathetically.
- Be honest: Our Community will demonstrate our good intentions by speaking plainly, honestly and candidly with customers about any issues that might arise.
Our expectations of members, customers and partners:
- Be understanding: We hope you will show the respect, good humour and kindness to people inside Our Community that you'd like shown to you.
- Be yourself: It would be great if you could use a consistent identity in your interactions with us - this helps to foster a long-term relationship.
- Be helpful: Please recognise that problems sometimes occur and give Our Community the information and time required to competently address any issues that do arise.
- Be fair: We ask that you share any issues that you're having with us directly, or in a setting that gives us an opportunity to respond, so we can work with you to solve problems.
- Be open: Please trust in Our Community's good intentions and be open to what we have to say.
Our Manifesto (PDF) says some more about who we are and how we work.
Social Media Policy
We work hard to maintain a safe and friendly environment for our stakeholders, whether online or in person. While we encourage friends, followers and members of the public to share thoughts and opinions via our social media channels, we expect that this will be done in a respectful and relevant manner. As such, we reserve the right to remove any post and block/ban any user at our discretion.
You can read our full social media policy.
Our contact details
Phone: (03) 9320 6800